Terms of Service

1.Who can use the Apps

You must be at least 13 years old to use the Apps, or older if the law where you live requires it. If you are under 20, the age of majority in Thailand, or under the age of majority where you live, you may use the Apps only with a parent’s or guardian’s permission. They must read and accept these Terms for you, and they are responsible for your use of the Apps, including purchases. You may not use the Apps if we have banned you before, or if the law doesn’t allow you to.

2.Your account

• You can sign in with a supported provider, such as Google or Apple, or play as a guest where an App allows it.
• Guest progress is tied to your device. It may be lost if you delete the App, clear its data or change devices. Sign in to keep it.
• Keep your sign-in method secure. You are responsible for what happens on your account.
• Accounts are personal. Don’t sell, share, buy or transfer them.
• Your player name must follow the rules in Player conduct and fair play. We may change or remove one that doesn’t.

3.Your licence to use the Apps

We give you a personal, limited, non-exclusive, non-transferable and revocable licence to download and use the Apps on devices you own or control, for your own non-commercial entertainment, under these Terms and the rules of the app store you got them from. You may not copy, modify, reverse engineer, decompile, sell, rent or distribute the Apps, except where the law allows it.

4.Virtual currency and virtual items

1. The Apps may offer virtual currency (for example, coins or gems) and virtual items (for example, cards, cosmetics and boosts). You can earn some by playing or by watching optional rewarded ads, and buy some with real money.
2. Virtual currency and items are licensed to you, not sold. They have no monetary value and can be used only inside the App. You can’t exchange them for real money, goods or anything else of value, or transfer, trade, sell or gift them, except through a feature or partner we officially provide or authorise. We keep all ownership rights in them.
3. We may change, rebalance, limit or retire virtual currency and items as part of running the App, for example to fix bugs or keep games fair. We may also correct balances that are wrong because of an error, cheating or a refunded purchase.
4. Some items come from random rewards, such as packs or gacha. The App shows the odds before you spend. Odds may change for future pulls. The odds shown when you pull apply to that pull.
5. If an App or feature closes, or your account is terminated under these Terms, unused virtual currency and items are lost, unless the law requires otherwise.

5.Purchases and refunds

1. Purchases are made through the app store you use, such as the Apple App Store or Google Play, under its terms. We never receive your card details. Prices are shown in the App before you buy and may change; taxes may apply.
2. When you buy, you confirm you are allowed to use the payment method. If you are a minor, a parent or guardian must approve the purchase.
3. Once a purchase is delivered to your account, it is final. Except where the law requires otherwise, purchases are non-refundable and can’t be transferred. Refund requests go to the app store, under its refund policy.
4. If a purchase doesn’t arrive, contact us with the order ID. We will look into it and deliver it, or help you get a refund.
5. If a purchase is refunded or charged back, we may remove the currency or items it gave you, and anything you got with them.

6.Rewarded ads

Some Apps let you watch an optional ad for an in-game reward. Rewards depend on ads being available, are given only for ads you watch in full, and may be limited per day. Getting rewards without really watching ads, for example with automation or tools that fake a completed ad, counts as cheating. How we handle ad data is explained in our Privacy Policy.

7.Player conduct and fair play

You agree not to:

• cheat, exploit bugs, or use bots, automation, modified clients or other unauthorised tools;
• harass, threaten, bully, discriminate against or impersonate anyone, including other players and our staff;
• use a player name or other content that is offensive, obscene, hateful or misleading, or that infringes anyone else’s rights;
• spam, advertise, or share links to illegal content;
• spread viruses or malware, or anything that could harm the Apps or other people’s devices;
• interfere with, overload or disrupt the Apps or our servers, or access them in a way we don’t allow;
• buy, sell or trade accounts, virtual currency or items outside the App, or use unauthorised payment methods;
• falsely claim to work for or represent G MILLION;
• use the Apps for anything illegal, or break the rules of your app store.

The Apps may use anti-cheat measures that check account and gameplay data, as described in our Privacy Policy. If you break these rules, we may, depending on how serious it is: warn you; remove content or change your player name; reset progress, rankings, currency or items gained unfairly; restrict features; or suspend or permanently ban your account, with or without notice. Where we reasonably can, we will tell you why.

8.Your content

Where an App lets you create or submit content, such as your player name, avatar looks or other creations, you keep ownership of it. You give us a worldwide, royalty-free, non-exclusive licence to host, store, display and distribute it within the Apps, so that they can work. You confirm you have the rights to anything you submit and that it follows these Terms. We may remove content that breaks them.

9.Intellectual property

The Apps and everything in them, including software, games, characters, artwork, music, logos and trademarks, belong to G MILLION Co., Ltd. or its licensors and are protected by intellectual property laws. Apart from the licence in Your licence to use the Apps, these Terms give you no rights in them. Don’t remove or change any copyright or trademark notice.

10.Third-party services and content

The Apps may include or link to services, games or content from others, such as sign-in providers, app stores, ad networks and independent game developers. Their own terms and privacy policies apply to them, and we are not responsible for them.

11.Changes to the Apps

The Apps are live services that change over time. We may add, change or remove games, features and content, and we may pause or end an App or feature, temporarily or permanently. Where we reasonably can, we will tell you in advance, for example in the App, before we end an App. We don’t promise that the Apps will always be available, uninterrupted or error-free, or available in every country or on every device.

12.Suspension and termination

You can stop using the Apps at any time, and ask us to delete your account as explained in our Privacy Policy. We may suspend or end your access if you break these Terms, if the law requires it, or to protect players or the Apps. When your access ends, your licence ends too, and you must stop using the App. Terms that by their nature should continue, such as those on virtual items, intellectual property, disclaimers, liability and governing law, continue to apply.

13.Disclaimer

To the extent the law allows, the Apps are provided “as is” and “as available”, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. Nothing in these Terms limits rights you have under consumer protection laws that can’t be excluded.

14.Limitation of liability

To the extent the law allows:

1. we are not liable for any indirect, incidental, special or consequential loss, or for loss of profits, revenue, data, goodwill or virtual items; and
2. our total liability for all claims relating to the Apps is limited to the amount you paid for purchases in the App in the six (6) months before the claim arose.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud, or any other liability that the law doesn’t allow us to exclude or limit.

15.Indemnity

If you break these Terms or the law, and that leads to a claim against us, you agree to cover our resulting losses and reasonable costs, including legal fees, to the extent the law allows.

16.Governing law and disputes

These Terms are governed by the laws of the Kingdom of Thailand, without regard to its conflict-of-law rules. Disputes will be resolved by the competent courts of Thailand. This doesn’t take away any mandatory consumer protection rights you have under the laws of the country where you live. Before starting a formal dispute, please contact us so we can try to solve it together.

17.Changes to these Terms

We may update these Terms. We will post the new version on this page and change the date at the top. For important changes, we will also tell you in the App before they take effect. If you keep using the Apps after that, you accept the new Terms. If you don’t agree, stop using the Apps; you can ask us to delete your account.

18.General

• You may not transfer your rights under these Terms without our written consent. We may transfer ours, for example if our business is reorganised or sold.
• If a court finds part of these Terms unenforceable, the rest still applies.
• If we don’t enforce a right straight away, we don’t give it up.
• These Terms, our Privacy Policy and any App-specific rules are the whole agreement between you and us about the Apps.
• If a translation of these Terms differs from the English version, the English version applies.

19.App store terms

If you got an App from the Apple App Store:

• These Terms are between you and G MILLION Co., Ltd. only, not Apple. We, not Apple, are responsible for the App and its content.
• Your licence covers Apple-branded devices you own or control, as the App Store Usage Rules allow.
• Apple has no obligation to provide maintenance or support for the App.
• If the App doesn’t meet an applicable warranty, you may tell Apple, and Apple may refund the App’s purchase price, if any. To the extent the law allows, Apple has no other warranty obligation for the App.
• Apple is not responsible for any claims by you or anyone else relating to the App, including product liability, legal or regulatory compliance, consumer protection and intellectual property claims.
• You confirm that you are not in a country subject to a U.S. Government embargo or designated by the U.S. Government as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

If you got an App from Google Play, the Google Play Terms of Service also apply to your use of Google Play.

20.Contact us

Questions about these Terms, or a problem with a purchase? Contact: